Woodlands Manor Testimonials

I was recently contacted by the care home manager at Woodlands Manor to arrange a meeting to discuss Nan's current care needs. The meeting went really well and we were able to prioritise Nan's needs and work out objectives to make sure Nan remains fit and healthy. The care home has also been great at informing me of upcoming hospital appointments and arranging travel and a carer to attend the appointments with my Nan. This leaves me not having to worry about taking time away from work to attend hospital appointments. Nan remains happy and content in the home and I am more than happy with the efforts that the team always go to to meet my nan's needs. It was really nice to see that the seating area outside the manager's office has been so nicely decorated for the residents. It is so bright and colourful and a lovely place for Nan to sit and socialise.

L.S.

Oct 24

Dad has only been at Woodlands for a couple of months but he has been welcomed completely and has settled in very well. He seems happy to be at Woodlands, and is well looked after. He complains that there is too much food to eat, which is a first! The manager has gone out of her way to ensure that Dad receives all the care and attention that he needs. This was especially evident as my dad had a safeguarding issue in place when he first arrived at Woodlands, and the manager ensured that the safeguarding plan was maintained. I can't tell you how much peace of mind this gave the family. My mum is in a care home nearby which belongs to the same group. The manager and her team escort my dad to visit her each week, which is really lovely and much appreciated by the whole family. Thanks Manager and the whole team at

L Cope

Oct 24

My sister-in-law has been a resident at Woodlands Manor for approximately six months now. She was initially placed there because she was having difficulty living on her own. At first, she found it difficult to settle in there. But, as the time passed by, she is now more contented and happier to be there. That is down to the dutiful care and attention all the staff have given her whilst she has been there. This has come as a surprise to my wife and I as she has always been a fiercely independent person. No praise is too high for the staff at Woodlands Manor. None more so than the manager who is totally dedicated to ensuring the residents are treated to the highest standards of safeguarding and personal welfare.

J.M.

Oct 24

On Wednesday afternoon, the 17th of July 2024 I drove down to Woodland Manor to celebrate my wife's seventy-eighth birthday. On entering the care home I observed that there was no sign of any birthday celebration preparations. We were then approached by the deputy manager who made enquiries about our birthday party preferences and wishes for her birthday celebration. And we elected to have it in the kitchen room at three o'clock. I entered the kitchen alone to make a cup of coffee for her and found the staff extremely busy setting out a large white tablecloth; with a huge birthday cake in the centre of the table. With my wife's name in wonderful pink icing. All the staff were busy putting birthday decorations around the room. They were working hard, doing a wonderful job making a 'my wife's style' birthday party celebrations. The cook entered the room and enquired if the cake with the pink-iced name of my wife upon it was okay? Which it was! A marvellous cake of a large, square design and covered with birthday candles. I got my wife settled in the kitchen and sitting at the head of the large table. The deputy manager lit all the candles on the birthday cake. And with a little more effort got my reluctant and confused wife to blow out the candles and make a birthday wish, wish a helping 'puff and blow' of directed breath from myself. All the residents and staff sang happy birthday to her, raising their glasses to toast her on her seventy-eighth birthday. Assistant manager produced a large, decorate knife for my wife to cut her birthday cake, which she did with some assistance from me. It then became too noisy for her and she became confused and distraught then standing up from her chair, she made movement to leave the room and birthday party. I took her into the quiet dining room to get her settled leaving the staff and residents in the kitchen room to cut, distribute and eat the birthday cake and enjoy the birthday party. The home manager walked into the dining room to ascertain the reason for my wife's absence from the main birthday party, and also to present her with a lovely birthday card from herself and all the care home staff. A member of staff brought three portions of birthday cake into the dining room for us to eat. We sang happy birthday to her before and after eating our slice of birthday cake and she slowly recovered her good humour. I cannot thank enough; the Woodland Manor care staff, the deputy manager whose attention to detail and who organised and controlled the attentive staff, the senior cook who made such a wonderful birthday cake, and who then enquired if it was satisfactory, which of course in was for the proof was in the eating of the birthday cake, for not a crumb remained on the empty plate. Also the home manger who walked into the empty dining room to ascertain the reason for my wife's absence from the main birthday party, for my wife suffers from vascular dementia, becomes confused and overwhelmed during noisy events. Then in the quiet of the dining room, gaining her full attention, the manager presented my wife with a lovely birthday card from herself and all the staff of Woodland Manor. It was a wonderful day and a marvellous birthday party, under the difficult condition due to her poor mental health, all made possible by all the staff of Woodland Manor. Thank you all.

Michael C

August 2024

Woodlands Manor Overall high standard of care, shown dignity. The staff are friendly and caring and the facilities are good.

Patricia G

July 24

Woodlands Manor My wife who has dementia is very happy here. She loves the staff and has made friends with some of the other residents. I think the staff are particularly good, very caring and consistent. The food is excellent and my wife particularly likes the lovely garden and the patio at the home.

M P

July 24

Woodlands Manor 5* I have no complaints at all, in fact only praise. I know my mum is in the best place and I don't have to worry about her. The staff are lovely and the management are so efficient and are professional in all they do.

KP

June 24

5 Starts for Woodlands Manor! From the moment my daughter and I walked in, we knew it was the right place for my husband. The manager and all the staff were very kind and welcoming. The care given to my husband was outstanding in every respect. We were able to visit/ring at any time and the manager always made herself available. The care was not only for my husband but for all of us, especially me. My husband died a few weeks ago. The end-of-life care provided meant that his passing was very calm and peaceful. He had everything that was needed. Our needs were taken care of too. We were consulted/kept informed throughout. It might seem a small thing, but even the regular provision of tea, biscuits and freshly made sandwiches meant a lot. It enabled us as a family to concentrate on my husband. Many thanks to all the staff, especially the manager.

Anne S

May 24

From the management meeting with my nan for an assessment to her moving into Woodlands Manor last year, my nan has been treated with respect and dignity. She is flourishing and is a lot healthier now that she is being greatly looked after by the professional and friendly staff. I have been told my nan rules the roost, so it is good to know that she is somewhere where she can be herself. Her needs are catered for including going for regular walks and helping with tasks around the home as she doesn’t like to sit for too long. I know that my nan is safe and well looked after. She is in the best place possible and is receiving the best care for her current needs. The manager of the home is excellent at communicating and always does so with a smile. They provide regular updates about my nan via pictures and videos. They also understand our personal circumstances and support me greatly with external requirements outside of the home relating to my nan so that I can support her care needs.

Leanne S

April 2024

Special praise for the Manager at Woodlands Manor, Liz Seville I am delighted with the home. The care staff are lovely. The manageress is perfect for the job. Mum is cared for and has taken a lot of stress off me. The building is clean and tidy.

Karen P

March 2024

I can not thank the staff enough for the loving care they give my mum. They go the extra mile and I have seen them being so kind, even when they did not know I was watching. Woodlands Manor is always clean and welcoming.

Sally T

March 2024

Woodlands Manor Staff always friendly, can see they care about the residents.

FT

March 24

Woodlands Manor gets a full 5 Stars A well-run establishment, excellent.

Peter K

March 2024

Woodlands Manor Day care My uncle attends as a day care user, he really enjoys coming. The home is clean, the staff are friendly and the standard of care appears to be excellent. The manager arranges lots of different events for the residents and their families to enjoy. 5 Stars

Sarah J

March 2024

"I chose Woodlands for respite as it was clean, fresh, happy residents and had lots of activities going on. Both the manager and the deputy were attentive and went the extra mile during the initial settling-in period. No matter the visiting time, residents are settled with plenty of staff around the home. I am more than happy with the care Grandad has received and would highly recommend it. Thank you to everyone at Woodlands Manor!"

J P

October 2023

"Each time I visit my mum there is a general "good feel" to Woodlands Manor. The staff are always very friendly and accommodating. I don't have any concerns regarding my mum's care and wellbeing. Woodlands Manor is a very well run care home with wonderful caring staff and I would recommend it to anyone."

Louise K

September 23

Woodlands Manor 5 star! "I have been and still am very pleased with all aspects of the home. The staff are so caring and helpful and I know my mum is so safe and cared for. I am so grateful to the manager who was born to be a manager, so amazing in every way."

K P

September 23

"I am very happy with the care provided to my mother at Woodlands Manor. The managers and staff have faced some extremely difficult times, these past few months. With the current situation, their professionalism was to a very high standard. Woodlands Manor is an exceptional home."

Woodlands Manor - Ian B

6 April 2021

"The care my relative is receiving is excellent. the staff are very good, caring and nothing is too much trouble for them. I am so glad she is in their care. Thank you."

Woodlands Manor - Madeleine T

31 March 2021

"Our family are indebted to the staff of Woodlands Manor for the dedicated care and support that they have provided to our dear Mum. We have been very comforted by the loving environment that Mum has enjoyed at Woodlands Manor. This has made it a real 'home' in every way, particularly in relation to the great humour and joy that typifies Woodlands Manor."

Woodlands Manor - Kenneth K

13 October 2020

"I just want to say that my mother is very well looked after by the staffs including manager from this care home. Communication is excellent and treated my mum and other residents like their relative with dignity. Most importantly I'm also really impressed with how they handle things/hygiene during difficult COVID situation and it is evident that there is no residents suffered with COVID, especially viewing by myself who has background medical profession. Thank you to all the staffs there."

Woodlands Manor - Kaythi L

11 September 2020

"The current situation is very difficult for everyone and particularly for the staff in the care homes where our loved ones live. I can say without reservation that my Dad and all the residents have been kept safe and secure by these wonderful men and women. You should be very proud of yourselves, not just for the care you give but for raising awareness of the work you do in the face of ignorance by our government."

Woodlands Manor - D D

6 August 2020

"I am very happy with my mum being at Woodlands Manor. My mum is always treated with respect and dignity. The home manager and care manager always updated me on my mum's care during this pandemic. I couldn't have found a better home for my mum. The staff work very well in keeping my mum safe. Hats off to all the staff for their continuous hard work."

Woodlands Manor - I B

17 July 2020

"Mum has been the most settled and happy that I have seen for some time. The staff are patient and caring, and she always seems well cared for. I've been very impressed with the way this pandemic has been handled at this time, and the efforts they have gone to keep families in touch via letters, video chats and timed controlled visits (now the restrictions are starting to be lifted)."

Woodlands Manor - S P

17 July 2020

"Feel my mum is in good hands, happy and safe. Staff are wonderful and go above and beyond."

Woodlands Manor - S C

16 July 2020

"Excellent care of my father, especially during the COVID pandemic. Thanks so much. Very kind staff."

Woodlands Manor - Georgina T

16 July 2020

"Woodlands has always been a lovely place for my mum. She has been treated with dignity at all times. As a family we have always been made to feel very welcome, invited to all of the activities which are arranged frequently. During this Covid-19 the staff have been nothing more than brilliant. They have coped with everything as well as being stressed with looking after their own families. Can't thank them enough."

Woodlands Manor - Lynne M

9 July 2020

"When dad first came to Woodlands Manor he did so because we as a family liked the homely feeling and friendliness of the staff. Since that time dads, dementia has changed sometimes altering his personality and occasionally causing distress, during these difficult times dad has always been treated with dignity and respect. I have always been included in decisions and advised of any concerns. I feel confident that any difficult times ahead will be approached in the same way with professionalism and care."

Woodlands Manor - Denise D

10 March 2020

"I think Woodlands Manor is very safe for all the residents that are here and staff are very friendly."

Woodlands Manor - Esther

9 March 2020

"A huge thank you to the matron and all the wonderful staff who have been so kind and very helpful. Thank you all so much for looking after my dad, while my mum was very ill. Nothing was too much trouble and everyone so helpful and kind. My dad's room was gorgeous and kept immaculate. Thank you all so much for your kindness at a difficult time."

Woodlands Manor - Angela H

12 December 2019

"Woodlands Manor, to me, is a place of fun and laughter from a dedicated staff team. I can honestly say they care and make this place home. I, myself, love coming here for the warm welcome I get, and to see my partner so happy. Entertainment is excellent which is a big part of keeping residents happy. Well done to everybody."

Woodlands Manor - Norman C

12 December 2019

"Having to find a suitable care home while my sister was in hospital and unable to return to live in her flat was very worrying but the staff were very reassuring and the move went very smoothly. She seems happy and accepting of where she is. The consideration of the staff and the atmosphere in the home have made it all possible."

Woodlands Manor - J B

28 March 2019

"Overall good. Comfortable and caring. Staff are competent and caring, always ready to help. My wife is as happy as possible."

Woodlands Manor - Peter T

28 March 2019

"Save access to the garden, very good home. Safe environment, good room. Pleased."

Woodlands Manor - Colin G

28 March 2019

"I brought the user in on Sunday 17th February until Wednesday 27th. I found the staff to be very welcoming and knew all about him coming. He had a lovely room with ensuite. The staff that I saw seemed to be very dedicated and caring."

Woodlands Manor - Patricia G

22 March 2019