Testimonials

I can not thank the staff enough for the loving care they give my mum. They go the extra mile and I have seen them being so kind, even when they did not know I was watching. Woodlands Manor is always clean and welcoming.

Sally T

March 2024

Woodlands Manor Staff always friendly, can see they care about the residents.

FT

March 24

Woodlands Manor gets a full 5 Stars A well-run establishment, excellent.

Peter K

March 2024

Mum initially came to Winscombe Hall for respite from the hospital and ended up staying for six months before she sadly passed away. The care and compassion shown towards Mum and us during this difficult time was outstanding. It was so lovely how much love Mum had for all of the staff; she was very fond of them, and them of her. It was truly lovely to see, and I will hold this close to my heart and be forever grateful. Thank you.

Tracey D

March 24

My nana was a resident at Winscombe Hall. Throughout her time there, she had laughter, love and kindness given to her by so many of the staff. It became apparent in her final days that she was adored and loved by them and certain individuals, and telling stories of their time with Nana, gave us warmth and comfort. The support from management, nursing staff and carers for us as a family towards the end was incredible. They took time to really talk us through everything, and they were so thorough. They made sure the family were fed and watered. I cannot thank you all enough! Thank you so much for looking after my nana.

Corin M

March 2024

Woodlands Manor Day care My uncle attends as a day care user, he really enjoys coming. The home is clean, the staff are friendly and the standard of care appears to be excellent. The manager arranges lots of different events for the residents and their families to enjoy. 5 Stars

Sarah J

March 2024

5 Stars for Cedar Grange The staff are always very friendly, they always make sure Nana is happy and comfortable.

L F

March 24

Cedar Grange The residents are treated with dignity, appearing at all times well cared for, clean and well-dressed. Mostly settled in a homely atmosphere provided by caring and friendly staff. Participation is encouraged in the social aspects and activities provided. Nothing is too much trouble, visitors welcomed at any time as part of the wider family.

C E

March 2024

5* For Ash Croft House From the moment my family arrived at Ash Croft we have been treated like part of a very compassionate, caring and loving family. I trust them, and they care for my father so well. He is happy, immaculate, and loved. Genuinely "loved," respected and cared for as if he was their precious family. I will never forget their kindness. The nurses are experienced, a shoulder to cry on, compassionate. God's angels, invisible heroes.

L D

March 2024

Woodlands Manor - The staff are extremely helpful.

PR

March 2024

Winscombe Hall is very well maintained, friendly staff who care for the residents, good facilities, enthusiastic events manager. Rapid response to addressing medical issues and sympathetic with family members.

Donald H

Feb 2024

The staff at Cedar Grange looked after my nan in her final 6 months. They were kind and patient throughout. We're glad she had somewhere safe for her final days. They were so considerate to us as her family too.

O W

Feb 2024

My wife has been a resident at Winscombe Hall since mid-September, the attitude of the staff towards their residents can only be described as exemplary. They are all caring and compassionate and show a great deal of love in their work.

RF

Feb 2024

"My mum was well looked after during her stay at Ash Croft House. The staff were extremely kind and caring to my mum and the family during her last few days. She passed away peacefully at the home on the 2nd of January 2024. She was treated with dignity and made very comfortable at the end."

D H

January 2024

" I find the care of my mother to be exceptional. She is clean, well cared for and seems happy in herself. The staff at Cedar Grange are all friendly and interact well with all the residents."

P G

December 2023

" Mum is very settled at Cedar Grange. The staff are super friendly and helpful. Great variety of food at various meal times. The bedroom is made up just how she would like. Nice garden to view from the window. Thank you for looking after her."

R L

December 2023

Cedar Grange Full 5 Stars!  "  I couldn't be happier with Mum's care."

S F

November 2023

Winscombe Hall Care Centre " The Manager and her team looked after our mum in her final few weeks. We are so grateful to them for the kind, diligent and professional care they gave her, making sure her last days were as comfortable as possible, which is everything we could have wished for. We are particularly grateful for the excellent updates we received, both in person and on the phone, whenever there was a change in mum’s condition. Thank you to everyone for making our mum’s passing as gentle as possible."

S C

November 2023

"We feel so reassured as a family that our mother/nan is safe and secure at Cedar Grange. The staff are all so caring and friendly and Mum is always dressed nicely and her needs are clearly being met. Her room is lovely and clean, as is the entire home. We always feel welcomed when we visit, even if we arrive at bust times, such as meal times. This home is definitely third time lucky for us and we are so glad that we could get our mum into this lovely home."

D M

October 2023

"I chose Woodlands for respite as it was clean, fresh, happy residents and had lots of activities going on. Both the manager and the deputy were attentive and went the extra mile during the initial settling-in period. No matter the visiting time, residents are settled with plenty of staff around the home. I am more than happy with the care Grandad has received and would highly recommend it. Thank you to everyone at Woodlands Manor!"

J P

October 2023