Ash Croft House Testimonials

Very impressed with the care given to my mother from all members of staff. They all treat her with kindness and nothing is too much trouble. The care home is clean and well-kept. One further item of note is that there are very rarely any unpleasant smells which is unusual in my experience of care homes. Overall - Excellent!

M.O.

November 24

5 Stars for Ash Croft House Although only a resident for 4 weeks Mum was well looked after during her stay. She passed away very peacefully on 5/3/2024. She was made very comfortable and treated with dignity. The staff were very kind and caring to Mum, me and other family members who visited.

Jane S

April 2024

Ash Croft House 5 Stars The care Dad receives is excellent. Meals are delicious and plentiful. Staff have become like an extended family, and we are grateful for their professionalism and kindness.

JM

Daughter

"My mum was well looked after during her stay at Ash Croft House. The staff were extremely kind and caring to my mum and the family during her last few days. She passed away peacefully at the home on the 2nd of January 2024. She was treated with dignity and made very comfortable at the end."

D H

January 2024

"My mum has been a resident of Ash Croft House since March 2020. She was transferred from a care home, being very poorly with pressure sores and genuinely poor health. From the minute she arrived at Ash Croft House, her health improved and within month's she had no sores. My mum tells me she is very happy and all the staff show her such kindness, which for me is wonderful to hear. I am very pleased with the care my mum receives."

Gina H

October 2023

"Ash Croft cared for my dad for nearly nine months. I did not worry about the level of care he received. The staff obviously and genuinely care for Dad and supported me, often on a daily basis, throughout the difficulties of Covid. I am a registered health professional myself, therefore, played an active role in all of Dad's care, and staff were always receptive to my preferences in relation to Dad's best interests. I can not fault the care from the staff at Ash Croft and wouldn't hesitate to recommend this nursing home. Dad did not use the facilities, food and drink or activities."

Ash Croft House - G M

30 March 2021

"The team at Ash Croft House are exceptional. They gave our dad fun, love and laughter, as well as highly professional care and kindness during the last 18 months of his life. He quickly came to see it as his home and so did we. Seeing the high standard of care and fun he was having each day, enabled us to enjoy our last months with him and this has been a great comfort to us. We will never be able to thank the whole team enough."

Ash Croft House - Liz M

20 January 2021

"My husband is extremely content. The staff are very caring and kind. I don't know about activities as he is bed-bound. He is peg-fed, so cannot answer you about food and drink."

Ash Croft House - Jennifer W

23 November 2020

"Very happy with the level of care mum receives. Staff always prepared to go the extra mile, and very engaging, helpful and eager to please. Mum thinks the world of your staff and cannot praise them enough. I have no worries at all regarding her wellbeing. Thanks !!"

Ash Croft House - Ian I

13 November 2020

"The care my dad received was excellent. He was always comfortable and warm and enjoyed the food very much. He received regular cups of tea and even a glass of wine. The staff were friendly and attentive. Most importantly his dignity was always respected. My dad was concerned about spending time in respite but his wishes were always respected so he was treated just like at home. High standards but not high price."

Ash Croft House - Family Member

January 2019

"My brother was in Ash Croft House for palliative end of life care. I couldn't have wished for him to be in a more caring place. All the staff treated him with compassion and dignity during the last few weeks of his life. The kindness shown to other residents was obvious too. The support they gave to me at a very difficult time was greatly appreciated. I cannot thank all the staff enough, they work as a team and it shows in the care they give."

Ash Croft House - H H

7 April 2020

"I cannot thank you enough for the way you have looked after Flossy over the last ten years.  Your warmth, kindness and caring nature shone through from the day she entered her new home.  You became her extended family and mine and you are a credit to your profession"

Ash Croft House - Flossy

"The nursing home is in an attractive area of town in a reasonably quiet neighbourhood. It is a converted building but the conversion has been carried out as well as the structure allows. The standard of cleanliness is good; the staff are well-motivated, friendly, helpful and very responsive to need, and are, in my view, outstandingly good. In fact, they are the main strength of the service."

Ash Croft House - Neil D

14 August 2020

"My mother has been in Ash Croft for nine years now, she has Alzheimer's disease. The home is always clean and smells nice. The food provided for my mother's needs is excellent. The manager is always available and encourages feedback. There is an excellent team of carers and nurses who I can see actually "care" about the residents and relatives. I feel very fortunate to have found such a great environment for my mother to be looked after in."

Ash Croft House - David S

2 May 2019

"My mum has been a long-time resident and is very happy at Ash Croft. Despite significant staff turnover during recent times, she remains pleased with the staff now there. Given her condition, she can be challenging at times and this is dealt with in good humour by those that know her which is of comfort to me."

Ash Croft House - Nigel J

5 April 2019

"All requirements adequately catered for."

Ash Croft House - M L

28 March 2019

"My mother has been a resident since September 2018. She has received excellent care from all staff and her family has been made welcome to visit at any time."

Ash Croft House - S G

26 March 2019

"I just wanted to leave a review on Ash Croft Nursing home in Formby. My grandma recently passed away and lived out her remaining days at Ash Croft. I just want to compliment the staff on the amazing work they have done during the last few months of her life. They have cared, supported and most importantly been a friend to my grandma. She was a wonderful woman and only deserved the best, which she 100% received. On arrival at the home to collect her stuff, the nurses and care assistance all came over one by one to offer their sympathy and to share stories and memories of my grandma. If you could pass on my words to the entire staff team at Ash Croft it would be highly appreciated. Thank you to all of them."

Ash Croft House - Josh P

11 March 2019

"The care my dad received was excellent. He was always comfortable and warm and enjoyed the food very much. He received regular cups of tea and even a glass of wine. The staff were friendly and attentive. Most importantly his dignity was always respected. My dad was concerned about spending time in respite but his wishes were always respected so he was treated just like at home. High standards but not high price."

Ash Croft House - David B

31 January 2019